"Working at 2nd Time Around has taught me how to be a collaborative team leader. I welcome dialogue with my stores, we bounce ideas back and forth with each other, and we all try to succeed together. We celebrate the wins and turn our losses into coaching opportunities."
"Because our team is so open and collaborative, I've been able to "troubleshoot" through almost anything. When something doesn't work we analyze the "why." The field team plays a huge role in developing our store operations, promotions, and employee incentives. We rely on our critical thinking and are constantly being challenged to come up with new standards to drive business. These traits are integral in any management role."
"I'm a retail lifer. I've been working in retail since high school. I was previously a consignor at a 2TA location near my hometown, and when I heard they were opening a location in Philadelphia, I knew I had to apply. I wanted a position that felt more like a boutique and would allow me to build more personal relationships with customers. I felt stagnant at my other company and felt 2TA would give me more room to grow. I've been with the company for almost 7 years now and was promoted internally from a part-time sales associate all the way up the ladder to where I am now."
"There is no other retail company out there that is like us! We have the structure of a corporate company, but every store feels like its own boutique. We empower our managers to really own their business! I felt like a number at other companies and here I feel like they really value individuality and see how our unique and diverse experiences help us connect to different customers. Plus, the clothes! I could never own half the designer stuff in my closet if it weren't for our super great deals (and even better employee discount)!"
"My role requires a lot of duality because I am responsible for the day-to-day managerial tasks of one location, but then have two others to oversee. Bottom line is I do whatever it takes to drive business. Whether it's processing consignments, interviewing for open positions, training and developing my current team, or doing a floor set... I'm going to do whatever it is my team needs me to do so that we all succeed. Lots of prioritization to figure out where I am needed for that day."
"People work for people, so I manage the way I would want to be managed. Getting promoted and having to manage my peers was pretty seamless because I promote collaboration and transparency. We're all part of one team and we all win or lose together."
"I love that I feel connected to the organization as a whole. You can literally pick up the phone and call the CEO if you have an idea or a question. We encourage stores to reach out to their peers and other employees in the home office, and we have recently created an intranet to make this even easier on the teams."
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